Last updated: May 02, 2024

Thank you for visiting at hotelvishnulok.

If, for any reason, You are not completely satisfied with services We invite You to review our policy on refunds .

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to hotelvishnulok, 1, Railway road, near Lane hotel meedo, Govind Nagar, Race Course, Dehradun, Uttarakhand 248001.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to hotelvishnulok, accessible from https://hotelvishnulok.in/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your  Cancellation Rights

You are entitled to cancel Your booking within 48 hours prior without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: info@hotelvishnulok.in

Restrictions

• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
• Pets are not allowed.
• Outside food is not allowed

Guest Profile

• Unmarried couples allowed

ID Proof Related

• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
• Local ids are allowed

Food Arrangement

• Food delivery service is not available at the property
• Non veg food is not allowed
• Outside food is not allowed

Smoking/Alcohol consumption Rules

• Smoking within the premises is allowed
• Alcohol consumption is not allowed within the property premises.

Pet(s) Related

• Pets are not allowed.
• There are no pets living on the property

Property Accessibility

• This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.

Other Rules

• Does not allow private parties or events
• Guests are requested not to invite outside visitors in the room during their stay.

Child & Extra Bed Policy

• An extra bed will be provided to accommodate any child included in the booking for a charge mentioned below.
• An extra bed will be provided to accommodate any additional guest included in the booking for a charge mentioned below.
• INR 300 will be charged for an extra mattress per guest. (To be paid at the property)

Property Rules at Vishnu Lok

Check-in: 12 PMCheck-out: 11 AM

Highlighted Amenities

• – Restaurant
• – 24-hour Room Service
• – Kids Play Area

Basic Facilities

• – 24-hour Room Service
• – Smoking Rooms
• – Intercom
• – Power Backup

Transfers

• – Paid Bus Station Transfers
• – Paid Airport Transfers
• – Paid Pickup/Drop
• – Paid Shuttle Service

Family and kids

• – Kids Play Area
• – Playground

Food and Drinks

• – Restaurant
• – Dining Area
• – Coffee Shop
• – Cafe

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@hotelvishnulok.in